Shipping & Delivery

1. Introduction

At PPE CART, we are committed to providing a seamless and reliable shopping experience. This General Shipping Policy outlines the basic principles of how we intend to handle the shipping of products purchased from our platform. Please note that this policy is subject to change as we finalize our shipping arrangements and partnerships with shipping agents.

2. Shipping Destinations

• Domestic Shipping: PPE CART will offer shipping within Australia. Specific regions or remote areas may have different delivery times or restrictions.
• International Shipping: At this time, we are not offering international shipping. However, we may expand to international destinations in the future.

3. Shipping Methods and Carriers

• Standard Shipping: Orders will be shipped via standard delivery services. Once we finalize partnerships with shipping agents, more details about available shipping methods will be provided.
• Express Shipping: We plan to offer express shipping options in the future for faster delivery.

4. Shipping Costs

• Shipping Charges: Shipping charges will vary depending on the destination, weight, and size of the order. These charges will be calculated and displayed at checkout.
• Free Shipping: We may offer free shipping on certain orders or promotions. Details of such offers will be updated in this policy.

5. Delivery Times

• Estimated Delivery Time: The estimated delivery time will depend on the shipping method selected and the destination. We aim to process and dispatch orders within 1-3 business days after payment is confirmed.
• Delays: Delivery times may be affected by factors beyond our control, such as weather conditions, holidays, or delays with shipping agents. We will update this policy with more specific timelines once we have finalized our shipping arrangements.

6. Order Tracking

• Tracking Information: Once your order is dispatched, you will receive a tracking number via email to monitor the progress of your shipment. This feature will be available once our shipping partners are confirmed.

7. Shipping Restrictions

• Restricted Items: Some items may be restricted from being shipped to certain locations due to regulations or safety concerns. We will provide more detailed information about such restrictions once we finalize our shipping policies.
• PO Boxes: At this time, we do not ship to PO boxes. This may change as we finalize our shipping partnerships.

8. Damaged or Lost Shipments

• Reporting Issues: If your order arrives damaged or is lost in transit, please contact us within 48 hours of receiving your shipment or noticing the issue. We will work with our shipping partners to resolve the problem as quickly as possible.
• Insurance: We may offer shipping insurance options in the future to protect against lost or damaged shipments. Details will be updated in this policy.

9. Force Majeure

• Definition: PPE CART is not liable for any delays in shipping or delivery caused by circumstances beyond our reasonable control. These circumstances may include, but are not limited to, natural disasters, extreme weather conditions, fire, explosion, war, acts of terrorism, strikes, labor disputes, government actions, pandemics, or any other events classified as “Force Majeure.”
• Resolution: In the event of a Force Majeure, PPE CART will take reasonable steps to mitigate the impact on your order and will communicate any expected delays. However, during such events, certain shipping commitments and delivery guarantees may be suspended until normal operations can be resumed.

10. Changes to This Policy

• PPE CART reserves the right to modify or update this Shipping Policy at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services following the effective date of any changes constitutes your acceptance of the updated policy.